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MetaTrader 5 (MT5) — Tanzania

The same MetaTrader 5 account can read differently on two computers: separators, the order of day and month, the language of the labels and the arrangement of columns come from the machine, not from the broker.

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Most of what looks like a broker difference in MetaTrader 5 is a display setting on the computer running it. Decimal and thousands separators, the order of day and month, the language of the labels and the arrangement of the columns all come from the operating system and from the view options of the terminal. The account, the prices and the record of what was executed are identical on every machine, however they are written out.

Measured order execution — Standard

How orders actually filled when real market orders were placed on Exness’s MT5 feed — fill time, slippage and rejects by order size:

InstrumentOrder sizeAvg fillAvg slippageFails
EURUSDm0.01 lot151 ms-0.333 pts0
EURUSDm0.1 lot151 ms-0.333 pts0
EURUSDm1.0 lot146 ms-0.333 pts0
GBPUSDm0.01 lot141 ms0.667 pts0
GBPUSDm0.1 lot130 ms0.0 pts0
GBPUSDm1.0 lot135 ms0.333 pts0
XAUUSDm0.01 lot141 ms0.0 pts0
XAUUSDm0.1 lot151 ms80.0 pts0
XAUUSDm1.0 lot130 ms-72.333 pts0

Small sample (a few round-trips per size); indicative. The same pricing engine feeds every platform the broker offers.

MetaTrader 5 (MT5) at Exness

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PlatformPricing modelSuited toDevices
MetaTrader 5Spread (+ commission on Raw/Zero)Multi-asset traders who want the full toolkitWindows, Mac, Web, iOS, Android
MetaTrader 4Spread (+ commission on Raw/Zero)Forex traders who want the classic platformWindows, Mac, Web, iOS, Android
Exness TerminalSpread (+ commission on Raw/Zero)Browser trading with no downloadAny modern web browser
Exness Trade appSpread (+ commission on Raw/Zero)Managing trades and automatic withdrawals on the goiOS, Android

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Exness offers several platforms — choose by pricing model, what you trade and your device. All connect to the same account.

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Where a report gets read wrong

The place it happens most often is a history export opened in a spreadsheet. If the file was written with one decimal separator and the spreadsheet expects the other, the figures arrive as text: they line up against the left edge of the cell, they are skipped by a sum, and a total typed underneath them quietly comes out as zero while every value is plainly visible.

The second place is sorting. A date column that arrived as text is ordered character by character, so an ordering that looks chronological can group every line that begins with the same digit. Setting the type of the column before sorting fixes it; exporting the file again does not.

What the terminal takes from the machine and what it does not

From the system come the number formatting, the written form of dates and the default font size. From the terminal itself come the interface language, the visible columns and their order, and the number of decimals drawn on a chart. From the broker come the price, the volume and the record of what was executed, and none of the settings above can move those.

The division is worth holding on to before writing to support. A question about how a figure is written belongs to the machine; a question about what the figure is belongs to the account, and only the second one is worth a ticket.

Two people, one account, two screens

When two people look at one account on two computers and read different things, the difference is almost always in the view: a hidden column on one side, a different label language on the other, one machine writing a comma where the other writes a dot. Comparing the exported file instead of the screen removes the ambiguity in a single step.

The same applies to a screenshot sent to someone else. A screenshot carries the settings of whoever took it, so a figure that is obvious to the sender can be unreadable to the reader without a single value being wrong.

Setting the terminal to match the report you need

  1. Decide which format the report has to be readable in before exporting anything: the choice is easier to make once than to undo in a spreadsheet.
  2. Set the region of the system first, because the number and date formatting is read from it when the terminal starts.
  3. Restart the terminal after changing the language or the region, otherwise the labels and the formatting disagree with each other.
  4. Arrange the columns in Trade and History in the order the report is read in, then hide the ones that are never used.
  5. Export once and open the file on a quiet day, so a separator problem shows up before the report is actually needed.

None of these steps touch the account or the orders. They change only how the same records are written out.

Same record, two machines

What differs on the screenWhere it comes fromWhat it changes
Decimal and thousands separatorsRegion settings of the systemHow a price and a profit figure are written
Day-first or month-first datesRegion settings of the systemHow a history line is read and sorted
Interface languageView settings of the terminalLabels only, never the values
Column order and hidden columnsView settings of the terminalWhich figures a screenshot shows and in what order
Price, volume and the executed recordThe trading accountNothing on the machine can change these

The first four rows differ from computer to computer. The last one does not.

Frequently asked questions

Why does the same price look different on two computers?
The digits are the same and the separators are not. Number formatting is read from the region settings of the operating system, so one machine writes a dot for the decimal and a comma for thousands while another writes the reverse.
Does changing the interface language change anything in the account?
No. The language setting renames menus, buttons and column headers. Prices, volumes, open positions and the history behind them are untouched and nothing has to be entered again.
Why does an exported statement open as a single column in a spreadsheet?
Because the separator in the file and the separator the spreadsheet expects do not match. Importing the file with the separator chosen by hand puts the columns back without exporting anything again.
Why do the numbers in an export refuse to add up?
They arrived as text rather than as numbers, usually because of the decimal separator. Text sits against the left edge of the cell and is skipped by a sum, which is how a total comes out as zero while every value is visible.
Is 0.10 in the volume column ten lots or a tenth of one?
A tenth. Volume in MetaTrader 5 is written in lots with two decimals, so 0.10 is a tenth of a lot and 1.00 is one lot.
Why does sorting by date put the wrong month first?
Because the column is being sorted as text, character by character, instead of as a date. Setting the type of the column to a date before sorting restores the order.
Which of these differences are worth reporting to support?
None of them on their own, because they live on the computer rather than in the account. A figure that disagrees with the account itself, rather than with the way it is written, is the one worth raising.

Reviews

What traders report about reading MetaTrader 5 on their own screens:

★★☆☆☆
The GoTo Date feature on the inApp TradingView chart doesn't allow change of date/time. The calendar just doesn't pop up.
— Richman Nwosa2026-05-03
★★★☆☆
The user interface is intuitive and user-friendly. However, occasionally, when zooming in on a chart, it abruptly reverts to its original position.
— Vin51642025-03-25
★★★☆☆
in the chart view you removed the orders tab on the top left of the chart and put a one click trading switch, please put it back the way it was, thank you
— mech's intentions2026-06-25
★★★★★
Chart view. Is actually nice but viewing charts needs improvement
— Foreign traders2026-04-05

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