MetaTrader 5 (MT5) — Tanzania
The same MetaTrader 5 account can read differently on two computers: separators, the order of day and month, the language of the labels and the arrangement of columns come from the machine, not from the broker.
Open Exness Account →Most of what looks like a broker difference in MetaTrader 5 is a display setting on the computer running it. Decimal and thousands separators, the order of day and month, the language of the labels and the arrangement of the columns all come from the operating system and from the view options of the terminal. The account, the prices and the record of what was executed are identical on every machine, however they are written out.
Measured order execution — Standard
How orders actually filled when real market orders were placed on Exness’s MT5 feed — fill time, slippage and rejects by order size:
| Instrument | Order size | Avg fill | Avg slippage | Fails |
|---|---|---|---|---|
| EURUSDm | 0.01 lot | 151 ms | -0.333 pts | 0 |
| EURUSDm | 0.1 lot | 151 ms | -0.333 pts | 0 |
| EURUSDm | 1.0 lot | 146 ms | -0.333 pts | 0 |
| GBPUSDm | 0.01 lot | 141 ms | 0.667 pts | 0 |
| GBPUSDm | 0.1 lot | 130 ms | 0.0 pts | 0 |
| GBPUSDm | 1.0 lot | 135 ms | 0.333 pts | 0 |
| XAUUSDm | 0.01 lot | 141 ms | 0.0 pts | 0 |
| XAUUSDm | 0.1 lot | 151 ms | 80.0 pts | 0 |
| XAUUSDm | 1.0 lot | 130 ms | -72.333 pts | 0 |
Small sample (a few round-trips per size); indicative. The same pricing engine feeds every platform the broker offers.
MetaTrader 5 (MT5) at Exness
- A price written 1,234.56 on one machine and 1.234,56 on another is the same price: the separator follows the region settings of the system.
- The interface language is a terminal setting and applies after a restart; it renames labels and never touches prices, volumes or open orders.
- Columns in Trade and History can be dragged, hidden and re-sorted, so two screenshots of one account can show the same values in a different order.
- Dates in the History tab can be written day-first or month-first depending on the system, while the record underneath is unchanged.
- Sorting a date column that arrived as text sorts it character by character, which puts the wrong month at the top of a report.
- Volume is written in lots with two decimals, so 0.10 is a tenth of a lot rather than ten of anything.
- Profit and swap columns are stated in the currency of the account and the symbol is not repeated in every cell, so a bare column of figures is easy to read as the wrong money.
- An exported statement inherits the same separators: a file that opens in neat columns on one computer collapses into a single column on another.
- In a volume or price box the terminal expects the separator the system uses, and typing the other one is a common reason a value is refused.
Which Exness platform should you use?
| Platform | Pricing model | Suited to | Devices |
|---|---|---|---|
| MetaTrader 5 | Spread (+ commission on Raw/Zero) | Multi-asset traders who want the full toolkit | Windows, Mac, Web, iOS, Android |
| MetaTrader 4 | Spread (+ commission on Raw/Zero) | Forex traders who want the classic platform | Windows, Mac, Web, iOS, Android |
| Exness Terminal | Spread (+ commission on Raw/Zero) | Browser trading with no download | Any modern web browser |
| Exness Trade app | Spread (+ commission on Raw/Zero) | Managing trades and automatic withdrawals on the go | iOS, Android |
Processing times may vary depending on the chosen payment method.
Exness offers several platforms — choose by pricing model, what you trade and your device. All connect to the same account.
Get started
Download MetaTrader 5 (MT5) from your Personal Area area after you open an account, or try it first on a free demo.
Open Exness Account →Where a report gets read wrong
The place it happens most often is a history export opened in a spreadsheet. If the file was written with one decimal separator and the spreadsheet expects the other, the figures arrive as text: they line up against the left edge of the cell, they are skipped by a sum, and a total typed underneath them quietly comes out as zero while every value is plainly visible.
The second place is sorting. A date column that arrived as text is ordered character by character, so an ordering that looks chronological can group every line that begins with the same digit. Setting the type of the column before sorting fixes it; exporting the file again does not.
What the terminal takes from the machine and what it does not
From the system come the number formatting, the written form of dates and the default font size. From the terminal itself come the interface language, the visible columns and their order, and the number of decimals drawn on a chart. From the broker come the price, the volume and the record of what was executed, and none of the settings above can move those.
The division is worth holding on to before writing to support. A question about how a figure is written belongs to the machine; a question about what the figure is belongs to the account, and only the second one is worth a ticket.
Two people, one account, two screens
When two people look at one account on two computers and read different things, the difference is almost always in the view: a hidden column on one side, a different label language on the other, one machine writing a comma where the other writes a dot. Comparing the exported file instead of the screen removes the ambiguity in a single step.
The same applies to a screenshot sent to someone else. A screenshot carries the settings of whoever took it, so a figure that is obvious to the sender can be unreadable to the reader without a single value being wrong.
Setting the terminal to match the report you need
- Decide which format the report has to be readable in before exporting anything: the choice is easier to make once than to undo in a spreadsheet.
- Set the region of the system first, because the number and date formatting is read from it when the terminal starts.
- Restart the terminal after changing the language or the region, otherwise the labels and the formatting disagree with each other.
- Arrange the columns in Trade and History in the order the report is read in, then hide the ones that are never used.
- Export once and open the file on a quiet day, so a separator problem shows up before the report is actually needed.
None of these steps touch the account or the orders. They change only how the same records are written out.
Same record, two machines
| What differs on the screen | Where it comes from | What it changes |
|---|---|---|
| Decimal and thousands separators | Region settings of the system | How a price and a profit figure are written |
| Day-first or month-first dates | Region settings of the system | How a history line is read and sorted |
| Interface language | View settings of the terminal | Labels only, never the values |
| Column order and hidden columns | View settings of the terminal | Which figures a screenshot shows and in what order |
| Price, volume and the executed record | The trading account | Nothing on the machine can change these |
The first four rows differ from computer to computer. The last one does not.
Frequently asked questions
Why does the same price look different on two computers?
Does changing the interface language change anything in the account?
Why does an exported statement open as a single column in a spreadsheet?
Why do the numbers in an export refuse to add up?
Is 0.10 in the volume column ten lots or a tenth of one?
Why does sorting by date put the wrong month first?
Which of these differences are worth reporting to support?
Reviews
What traders report about reading MetaTrader 5 on their own screens:
The GoTo Date feature on the inApp TradingView chart doesn't allow change of date/time. The calendar just doesn't pop up.
The user interface is intuitive and user-friendly. However, occasionally, when zooming in on a chart, it abruptly reverts to its original position.
in the chart view you removed the orders tab on the top left of the chart and put a one click trading switch, please put it back the way it was, thank you
Chart view. Is actually nice but viewing charts needs improvement